Legal / Privacy
YOUR DATA,
HANDLED WITH CARE.
We collect only what we need to process orders, improve the store and keep your account secure. We never sell your personal information.
What we collect
When you place an order we collect your name, email address, shipping and billing address, phone number and order details. Payment card data is handled by our payment processor and never stored on our servers.
We also collect basic technical information such as browser type, device type and pages viewed.
How we use it
- To process, pack and deliver your order.
- To send order updates and respond to support requests.
- To prevent fraud and keep the store secure.
- To improve our products, pages and checkout.
- To send marketing emails if you opt in.
Your rights
You can request a copy of your personal data, ask us to correct it, or ask us to delete it. California residents have additional rights under the CCPA. We do not sell personal information.
To make a request, use the contact page.
How long we keep it
Order records are kept as required for tax and accounting. Marketing preferences are kept until you unsubscribe. Support emails are retained for two years.
Security
We use HTTPS across the site, restrict staff access to order data and review our providers regularly. No online system is completely secure, but we take reasonable steps.
Contact
Privacy questions: use the contact page.
WildPlay Studio, 89 Fifth Ave, Floor 12, New York, NY 10001, United States.